LEGAL ADVICE

GENERAL CONDITIONS

Blue Retail, s.l. operates an online purchase service that allows you to buy from a selection of Custo Barcelona products directly from your computer. Our service also provides promotions, gifts and special offers designed exclusively for you. Next we invite you to read the terms and conditions that regulate the purchase of Custo Barcelona products via this website. Nevertheless, if you have any queries about this, please do not hesitate to contact our client Customer Service.

 

TERMS OF PURCHASE

The following conditions control the sale of the products presented by the blue retail s.l. company, lo gaiter del llobregat, 145-147, 08820, el prat de llobregat, registered in the commercial registry in Barcelona volume 34553, folio 0114, page. 250480, entry number 1 and with c.i.f. (tax identification number) b62838362

 

OWNERSHIP OF THE WEBSITE CONTENTS

All the contents of the website www.custo.com are exclusive and worldwide property of blue retail s.l. including, without limitation, reproductions of the items, design, graphics, logos, images, texts, illustrations, photographs, brands and other distinctive signs, in any of the programming languages used or useable, such as all the operational software and development of the website. The reproduction, distribution, public communication, made available to the public, transformation, transfer and any other type of act or exploitation method, in any format online or offline that has not been expressly authorized by the title holder of the exploitation rights are specifically prohibited.

 

Blue retail s.l. does not grant any license or authorization for any kind of use of the trademark and industrial property ownership rights or regarding any other ownership or rights related to the webpage, and the services and products that are offered. In the case of information or contents provided to the user of the website www.custo.com, the user gives blue reatil s.l. the non-exclusive right, without prejudice to the authors rights and/or trademark in a perpetual manner, irrevocable and totally transferable to third parties, to use, reproduce, modify, adapt, publish, translate, create derivative services, distribute and exhibit said reviews and comments anywhere in the world and with any means of communication. As well blue retail s.l. and its sub-licensees will be granted the right to use the name that accompanies said review or comment, in the case of having one, in relation to said review or comment.

All of the brands and names that appear in the website www.custo.com are registered brands and the property of blue reatil s.l.; in the other cases they are brands licensed by their legitimate owners.

 

OFFER COVERAGE

The products sold on www.custo.comcom can be delivered to all countries listed in the shopping guide.

 

SHOPPING WARRANTY

The items offered on this webpage are a selection of products from the Custo Barcelona collection and fulfil the same quality and guarantee requirements as the products that are on sale in the Custo Barcelona establishments

 

Each product is accompanied with the following information:

 

       Item name and reference number

       Pictures of the item

       Collection that the garment belongs to

       Item composition

       Available sizes

       Size guide

       Price (including taxes)

       Reduced price or discounts (if any)

Custo Barcelona has made an effort to show the colors of the garments as close to their real color as possible. However, the color of the garments that appear on screen may be subject to variations depending on the quality of your computer screen. Meaning that Custo Barcelona is unable to guarantee that the colors that appear on your screen truly match the real ones.

 

SPECIAL OFFERS

The special offer, promotions or discounts will be valid until the date indicated or until the stock runs out, depending on each specific action. They cannot be combined with others unless it is specified in their advertisement.

 

CURRENCY AND TAXES

Prices on the website are displayed in the currency of the selected country.

 

The prices in euros include the VAT, which shall be applied to all purchases delivered to European Union countries.

 

For non-eu countries, the vat will be deduced when choosing the country of delivery, and the corresponding amount will be applied afterward on the shopping bag. If the shipping address is in a non-ue country, import taxes and duties may apply, which will be charged when the parcel arrives at its destination. Any additional charges due to Customs duties will be assumed by the consignee.

 

It should be taken into account that Customs policies are different in every country. Custo Barcelona advises its Customers to contact their local Customs office if they need further information. International shipments are sometimes subject to inspections by Customs authorities.

 

PAYMENT METHODS AND SECURITY

For Custo Barcelona, the security of online purchases is fundamental. All transactions are performed through secure payment systems. Confidential payment details are transmitted directly in encrypted format (SSL) to the entity.

 

In order to pay, you can choose between Visa, Visa Electron, MasterCard, PayPal or Bank Wire.

 

PAYMENT BY CREDIT CARD OR DEBIT CARD

Custo Barcelona accepts the payment with the following credit or debit cards: Visa , Visa Electron and MasterCard.

 

In case that the payment method chosen by the user is credit card or debit card , the charge will be online, in real time , through the payment gateway of the financial institution , once it is established that the data are correct.

 

Your banking information will not be retained in our system, so you must enter it each time you make an online purchase.

 

PAYPAL PAYMENTS

Custo Barcelona accepts payments through PayPal system.

 

BANK WIRE

Custo Barcelona process accepts payment via bank wire.

 

All costs of making the transfer payment will be charged to the customer. For payments by bank wire, Custo Barcelona will provide customers with the account number to make the payment. For reference, the customer must indicate his order number and his full name. The customer has a period of 3 working days from the date you place your order for payment . The purchase order will not be considered and accepted until it is found that effectively the income has been received. After these 3 days, if Custo Barcelona has not received a corresponding amount, the order will be canceled .

 

STORAGE AND ARCHIVING OF TRANSACTIONS

The filing of the transactions made will be made on a reliable and secure file on the Custo Barcelona server.

 

COMPETENT JURISDICTION

The present purchasing conditions are subject to spanish legislation as well as sales operations understood to be made in the residence of Custo Barcelona. In the event of legal proceedings between the parties in this contract, the competent jurisdiction will be the corresponding one in each case.