CUSTO BARCELONA is particularly sensitive to the protection of data of USERS of the services accessed through its website.
Through this Privacy Policy, CUSTO BARCELONA informs USERS of the website: www.custo.com of the processing and uses to which the personal data collected on the website are subjected, so that they may decide, freely and voluntarily, whether they wish to provide the requested information.
CUSTO BARCELONA reserves the right to modify this Policy in order to adapt it to new legislation, jurisprudential criteria, sector practices, or the interests of the entity.
Any changes to the same will be announced in due time, so that you are fully aware of its content. Certain services provided on the portal may contain specific conditions with provisions regarding the protection of Personal Data. You can find out about them in the corresponding sections.
OWNERSHIP OF THE TREATMENT
In such cases, the data collected by CUSTO BARCELONA will be incorporated into files owned by CUSTO BARCELONA, duly registered in the General Data Protection Registry.
USES AND PURPOSES
The purpose of the collection and processing of personal data is the management, provision and personalization of the services and content that the USER uses and which will be reported in each section.
DATA COMMUNICATION
The data collected through the website will only be transferred in those cases in which the USER is expressly informed of this.
DATA UPDATE
In order for the data in our databases to always correspond to your actual situation, you must keep them up to date, either by updating them yourself in cases where this is possible or by communicating it to the corresponding department.
DATA SECURITY
CUSTO BARCELONA has adopted the legally required technical and organisational measures in its information system to ensure the security and confidentiality of the stored data, thereby avoiding, as far as possible, its alteration, loss, processing or unauthorised access.
USER RIGHTS
In any case, you can access your data, rectify it, cancel it and, where appropriate, oppose its processing by sending an email to the following email address: shop@
The owner of this website is CUSTO BARCELONA, S.L. with N.I.F. and registered office at CALLE
RESPONSIBLE
CUSTO BARCELONA, S.L. with N.I.F. and registered office at CALLE BARCELONA - SPAIN
WHAT DATA WE COLLECT ABOUT YOU
In order to provide you with the services you request, we will ask you for certain personal data. For example, when you make purchases, contact our customer services, request to receive our newsletter or create an account.
This personal data includes your:
- contact information, such as your name, email, phone number, and shipping and/or billing address
- access and account information, including username, password and unique user ID: the password is stored in an encrypted form
- personal data such as gender, date of birth or purchase history
- other information relevant to us such as how you heard about us, whether you use our brand or how you purchase it
- personal preferences such as your wish list
WHY AND HOW WE USE YOUR DATA
The main purposes of processing your personal data are:
- Sending commercial and promotional communications: you can subscribe to our newsletter using the form on our website or by checking the corresponding box during the customer registration process; in this way, we have your approval and consent to send you communications about Custo Barcelona products or services. We will also use the information you have given us about yourself to personalize these communications so that they are of greater interest to you.
- Management of the contractual relationship with you (sale of products): when you use our website we will use your personal data to provide you with the service you request. For example, if you make a purchase at Custo Barcelona we will use the contact information you provide to communicate with you about that purchase. If you contact our customer services, we will use information about you such as delivery information or the product you have purchased in order to help you resolve a problem or question.
- Profiling to help us improve our online sales services: for example, when you make a purchase, we may use that information for accounting, auditing, and other internal functions. We may also use data about how you use our products and services to improve your user experience. Finally, we also use data about how our visitors use our website to understand customer behavior or preferences. For example, we may use information about how Custo Barcelona visitors search for and find products to better understand the different ways we organize our website.
LEGITIMATION
We process your personal data on the basis of:
- Your consent to the sending of commercial communications.
- The need for processing for the execution of the contract signed with you (sale of products).
RECIPIENTS
Your data will not be transferred to third parties.
RIGHTS
You have the right to request: (i) access to your personal data; (ii) an electronic copy of your personal data (portability); (iii) correction of your personal data if it is incomplete or inaccurate; or (iv) deletion or restriction of your personal data in certain circumstances provided by law. These rights are not absolute. Where we have obtained your consent to process your personal data, you have the right to withdraw your consent at any time.
DATA CONSERVATION
The data provided will be retained as long as you do not request its cessation, business relations continue to be maintained or other applicable laws require its retention.
WAIVER OF COMMERCIAL COMMUNICATIONS
You can stop receiving advertising communications from Custo Barcelona at any time by clicking on the link at the bottom of all our commercial communications, which allows you to unsubscribe.
ADDITIONAL INFORMATION
If you have any questions or concerns about the way we treat and use your personal data or wish to exercise any of the rights, please contact us at shop@